Libraries Thrive with Training & Motivation!

cathy-326x423For more detailed information on my background and experience, please see my resume.

I am an author and national library speaker and consultant with 32-years’ experience in everything from public library service to management and administration. I also teach at Kent (OH) State’s iSchool, as well as for the American Library Association’s Certified Public Library Administrator (CPLA) Program, The Public Library Association, ALA’s eLearning Solutions, the Urban Library Council, InfoPeople, and multiple other organizations. I am an active speaker, planner and consultant in libraries around the country, most recently presenting at staff days and conferences on my newest book, Renew Yourself! A Six-Step Plan for More Meaningful Work (ALA, 2017). I am also the author of Be a Great Boss: One Year to Success (ALA, 2011) and Build a Great Team: One Year to Success (ALA, 2013). I am currently at work on a new series of Leadership Planners. My passion is for supporting, coaching, and developing great libraries, successful teams, and – especially – strong and effective library leaders.

If the Purpose of Your Staff Day Is to “Renew” Your Staff… Invite Me!     I’d be happy to offer a keynote and/or breakout sessions that will help your library staff return to work with renewed purpose, commitment, and inspiration.                That’s how libraries thrive!

Here are 3 Key Library Services I Can Bring to Your Library


Strategic Planning. Business Concept.

I can help you create a balanced strategic plan that actually works for your library! I’ll help you create it and put it into motion. With more than 30 years’ experience in public libraries, I’ve created a hybrid planning model called “Balanced Planning” that is uniquely successful in helping to keep libraries focused for today – and tomorrow. Why? Because it begins in your community and ends with each and every member of your staff.



blurred business man finger touching now hiring tab

I can help Boards successfully find their next – perfect – director and then create and maintain a healthy, professional and effective Board/Director Team.

Staying focused on just what type of director your library needs, then making sure the Board sets them up for success is how I approach both director searches, orientations and goal setting.


Inspire Microphone Word Cord Motivational Speaker Keynote Addres

I’m happy to provide everything from a week-long, residential academy to day-long pre-conferences, workshops, keynotes or breakout sessions on a large variety of leadership, customer service, and other library topics.

I’ve twice facilitated the week-long Leadership Academy sponsored by the Indiana State Library and I’ve presented many day-long pre-conferences at states around the county in advance of annual conferences.

Here Are Just Some of the Workshop Topics I Offer (or…I’d Be Happy to Design Something Just for You!)

Time Out for Grownups: How & Why Disciplining Works!

Renew Yourself! 

Build a Great Team!

Be a Great Boss!

Mentoring Library Employees

Valuing Library Volunteers

Don’t Do This (If You Want to Get the Job!)

Finding the Right People and Helping Them Grow

The Effective Library Spokesperson

Budgeting for the Right Brain

Strategic Planning That Doesn’t Hurt a Bit!

Developing Effective Library Partnerships.

Organization and Personnel Administration

Politics & Networking

Spokesperson 101

A Culture of Safety

Ensuring Director Success

Management of Libraries and Information Centers

Public Speaking: A Fate NOT Worse Than Death

Library Leadership Academy 

Director Success: A Plan for Library Boards

Welcome to the Future: Changing Together 

Building Partnerships

Supervise With Success

Happily Ever After:  Board-Director Relationships That Work!

The Nuts and Bolts of Staffing, Decision Making, Problem Solving, Planning & Budgeting

Critical and Basic Foundations of Attitude, Vision, Communication Style and Strong Leadership

Strategic PlanningA Balanced Approach

Marketing for Everyone!

Communicate With Confidence

Anyone Can Write a Grant

Hiring a Quality Library Director

Leadership Toolbox

Tomorrow: From the Beginning…A Time Management Webinar

The Perfect Recipe: For The Care and Feeding of a Healthy Culture

The Top 10 Benefits (Yes, Benefits!) of Tough Times 

DIY SWOT: Personal Career Planning

The Right Approach: Building Healthy Cultures

Transformational Evaluations

Blend Your Leaders Into a Team!

Homegrown Leaders: Training for Your Library’s Future

Board Basics: A Focusing Event for New & Seasoned Trustees

Meetings That Matter